My Furnace is Blowing Cold Air

Published January 8th, 2020 by Tripleo

My Furnace is Blowing Cold Air

Oh man, we've all been there before. Middle of winter when you are counting on your furnace to work at its best and then COLD AIR. Have no fear, we have a few tips that should help you if your furnace is blowing cold air:


Fan setting is critical to ensuring that your furnace isn't using unnecessary energy. Make sure your thermostat is turned to "Auto", not "On." Auto will ensure that the blower will run only when the furnace is heating the air.


This may seem obvious, but make sure to check the air filter to make sure that the heated air has a clear path to your home. If you need a filter changed or want the peace of mind to not have to worry about changing them, consider a Triple-O Preventative Maintenance Plan


If you don't already, you may want to consider a smart thermostat. This will automatically send error messages directly to your device to prevent long term damage to your equipment. We recommend NEST thermostats


Common causes for blockage are: Dust, Dir, Mold and Ice (especially here in upstate NY) While hopefully not the case, sometimes overflow may be caused by a broken condensate pump. If that is the case, you will need a professional to come out for a quick service call.


While we have a bunch of customers who call in AFTER youtube video diagnosing, we recommend calling beforehand. We will take care of your right the first time, providing peace of mind for the remainder of furnace season and seasons to come. Simply call or text at 888-705-0001 or fill out this form.

Emergency Plumbing on Christmas Eve

Published January 8th, 2020 by Tripleo

Emergency Plumbing on Christmas Eve

December 24, 2019, started as a normal Christmas holiday for the Nieves family. Dad was doing some last minute shopping, mom was baking Christmas cookies with the kids. They were expecting 6 additional family members to come and spend Christmas with them and were very excited to host this year. Here's where we come in...

Who is open on Christmas Eve?

After heading in the basement to grab a few things for their Christmas dinner table, Julio noticed a significant amount of water building up. Not knowing where to turn, he quickly went to facebook to ask if anyone knew a company that would be open on Christmas Eve. Triple-O was mentioned. After a quick call, Triple-O was on the way ready to save Christmas!

After diagnosing the issue, we went to work to fix the issue. We could see the stress on the family who was trying to figure out how they could host 6 additional guests without being able to use any running water. What happened next? Here is what Julio had to say:

"Triple O's service was a five star experience. I was in an emergency situation ON CHRISTMAS EVE with family and guests coming over. Triple O came highly recommended by a friend and they responded to our call and we were able to set something up within minutes. They were able to come to our rescue within the next hour and gave great and thorough service. They diagnosed the problem and thanks to them and all the help they were able to provide we were able to continue with our holiday festivities with no problems.

I thought about getting a snake and taking care of the problem myself but under the circumstances I went with a pro and Im so glad I did because it would of cost me money and time and I would not had taken care of the problem.  Thank you Triple O for all f the help you were able to provide and if future problems arise, Triple O is who I'm trusting!"

If you are in need of emergency service, even on a holiday, Triple-O is just a call or text away! 888-705-0001.

New Years Eve

Published December 30th, 2019 by Tripleo

New Year’s Eve Celebration

December 31, 2019 @ 5:00 pm - January 1, 2020 @ 1:00 am


Ring in the New Year With Us at Roc Holiday Village:

The three large indoor tent structures – The Lodge, The Rec Room, and the Gingerbread House – will each be set up with a bar serving beer, cider, wine and bubbles. Open 5pm – 1am!

Free ice skating and skate rentals open from noon to 9:30 p.m.

Free Silent Disco presented by Mr. Dominic’s Restaurants
8:00 pm – midnight

Location: YMCA of Greater Rochester Gingerbread house
Cost: FREE
Location: Gingerbread House Lounge & Bar

Shhh! Can you hear it? That’s the sound of 100’s of your friends joining us at The Village and dancing along to music heard through wireless headphones! In place of a speaker system, tunes are broadcasted via a radio transmitter to headphones where you’ll get to choose from three channels of different music going all the time. Trust us, you don’t want to miss this! Fun for all ages! Gingerbread House Lounge & bar will be open at 5pm.*Under 18 must be accompanied by adults.
* Please note, headphone use with ID or credit card only (to be returned upon exit).

There are so many other surprises in store! Will you join us? 

Click here to let us know if you are coming! 

Full event details at Roc Holiday Village.

Top 5 Tips to Keep Warm this Holiday

Published December 11th, 2019 by Tripleo

While there are many things you can do to remain warm this holiday season, here are our TOP TIPS to keeping the bill down and the heat up! 

5 Tips: How to Avoid Bursting Pipes

Published November 19th, 2019 by Tripleo


Without sound too "obvious," the freezing temp of water is 32 degrees. The good news is, your pipes are protected through your home's insulation. Just because it is 32 degrees or lower outside, doesn't necessarily mean that your pipes will be that. Here in Western, NY - we would be "at risk" of pipes freezing at 20 degrees or lower. 


While it is nearly impossible to heat the ground surrounding your home, there are steps you can do to help your pipes temperature! Here is a list of 5 things that you can do to avoid water pipe bursts: 

1. Keep a Few Faucets Running

While this may bring back childhood memories of dad telling you to "turn the water off" while you are brushing your teeth, you should actually keep one or two faucets running slowly. Water moving through the system can help prevent the line from freezing. Movement is good!

2. Leave Cabinet Doors Open

Thats right - Open cabinets allow warm air to flow into the interworking of the plumbing. Following tip 1 - Your kitchen faucet is usually a great faucet to "leave on" during the colder temperatures.  

3. Disconnect Hose From Outside Faucet

While this may be an obvious one for many, some newer home owners may forget this step. Be sure to disconnect your hose from the outside faucet. You do want any water freezing, even if you think it is empty!

4. Seal Leaks From Outside

Seal, seal, seal! Look for air leaks around electrical wiring, dryer vents, and pipes. If possible, we recommend using caulk or insulation to keep away! Believe it or not, even the smallest opening can lead to a burst pipe.

5. Call An Expert Plumber

If you have any concerns, please do not wait until a pipe bursts to contact us.  A liscesed plumber form Triple-O will be able to locate potential pipe bursts and prevent them from happening. Give us a call or contact us so we can keep you warm AND dry this holiday season!

Got a Project?

We are ready to help you out!

Fill out the form below and We will contact you as soon as possible.


Connect with Triple-O on Instagram