Rochester Top Workplaces List - 2020 Winner

Published March 30th, 2020 by Tripleo

Triple-O Receives "Top Workplace" Honors for Second Straight Year

Each year the Democrat & Chronicle comes out with a list of "Top Workplaces" in the Rochester area. To even be considered is an honor, but to have actually made this list again is a true testament to our team.  We are overjoyed at the opportunity to work alongside such talented people as we continue to serve the needs of Rochester and beyond. 

As Western New York faces much uncertainty during COVID-19, we want to ensure you that we are committed to remaining at "Top" level offering true 24/7 emergency service for you and your family. Let us assure you - This award is not a finish line, but a starting point. The best days are ahead for Triple-O and for Western New York. 

Click here to learn more about how we can help during this uncertain time.

Now Offering: Virtual Estimates

Published March 23rd, 2020 by Tripleo

As stated in our COVID-19 Company Update, we have continue to increase all precautionary measures per the CDC and Governor's recommendation here in New York State. Per Governor Cuomo's description, we remain an essential business during this difficult time. We count it as our duty to continue to offer you the best products and service during this time.

While we have increased such measures, we know that many are looking for alternatives. We are proud to be offering: FREE Virtual Consultations for anyone interested. As you can see above, this process is very simple and allows for a personalized quote with no physical contact. 

Simply click one of the links below, and one our technicians would be happy to set up a 15 minute appointment with you to discuss the best options for your home:





As always, thanks for choosing Triple-O for all of your home or business needs. We are committed to helping in any way during this time. From space heaters to installs, we are here to help. Stay healthy everyone!

Coronavirus & Self-Quarantining: Is Your Home Ready?

Published March 19th, 2020 by Tripleo

Coronavirus & Self-Quarantining: Is Your Home Ready?

“INDOOR AIR CAN BE FIVE TIMES MORE POLLUTED THAN OUTSIDE AIR.” -US Environmental Protection Agency. In response to COVID-19, our owner wants to do everything in our power to help support those in our community. “As people are staying in their homes, we see it as our duty to ensure that their homes are truly prepared for a quarantine. During the uncertainty of what’s outside, we want to create peace of mind inside,” Owner Luke Giannone says.

3 Tips to Ensure Your Home is Ready:

3. Increase Humidity Level to 43% or Higher

In a recent study, scientists used a cough simulator to send the flu virus whirling into the air (no thanks) and measured how long it lived at various levels of humidity. 

- At humidity levels less than 23%, up to 77% of the virus remained viable in the air an hour later.

- At humidity levels greater than 43%, as little as 14% of the virus remained viable an hour later.

- 23 hours later, 100% of the viruses in the humid air were all dead, while 60 percent still survived in dry conditions (CNN).

TRIPLE-O TIP: Whole-House Humidifier 

2. Clean-up Air Before Quarantining

As stated above, indoor air can be more polluted than the air outdoors. In fact, children can be more vulnerable because their lungs and brains are not yet fully developed (VELUX). Often times, normal air filter's and air ducts can't properly filter dander, dust, and debris. 

TRIPLE-O TIP: High-Efficiency Air Filter (5' pleated air filter, filters air to 1 micron!) and/or an Air-Duct Cleaning for your home.

1. Kill Airborne Viruses From the Start

With COVID-19 continuing to point us towards spending even more time in our homes, it is imperative that any outside influences are destroyed before even entering your home. Triple-O has found a product that can help you breathe the safest possible air no matter how long we are quarantined. 

TRIPLE-O TIP:  i-Wave Air Purifier (Shown below)

Triple-O is a family-run business, established in 2003 by current president and owner Luke Giannone. As a service provider we have a commitment to our community to stay open and serve those in need. Despite COVID-19, we remain open for business 24 hours a day providing emergency services to our customers who are in need of heating, plumbing, electrical and indoor air quality. 

With that said, we want to offer 25% off our Indoor Air Quality Package (while supplies last). This Indoor Air Quality Package offers a new type of air purifier that kills viruses and they are going quick.

Products/Services included in this Indoor Air Quality Package include:

- i-Wave Air Purifier (kills bacteria and viruses such as: E.Coli, Staph, MRSA, Tuberculosis and Airborne Viruses)

- High Efficiency Air Filter (5' pleated air filter, filters air to 1 micron!)

- Whole House Humidifier (Viruses do not do well in higher humidity)

- Air Duct Cleaning

If interested, please fill out this form below:


COVID-19 Company Update

Published March 17th, 2020 by Tripleo

Our response to the COVID-19 outbreak:

First of all, as a service provider we have a commitment to our community to stay open and serve those in need.  We are open for business 24 hours a day and providing emergency services to our customers who are in need of heating, plumbing and electrical. With that said, we also have a commitment to our people and the community to keep everyone as safe as possible during this time. Based on what we know at this time, we are taking steps to change our normal operations to help in the effort to slow and eventually stop the spread of the COVID-19 virus. 

I wanted to make sure our Triple-O customers have a clear understanding regarding next steps for Triple-O during this time. We want to ensure that every technician and customer is safe. We are extending the following protocol effective immediately according to the CDC guidelines:

  1. We are actively encouraging employees to stay home if experiencing any respiratory illness symptoms. (coughing, shortness of breath, temperature)
  2. CDC recommends that employees who appear to have respiratory illness symptoms upon arriving to work or become sick during the day should be separated from other employees and be sent home immediately.
  3. Employees who are well but have a sick family member at home with COVID-19 (or similar symptoms) will remain at home.
  4. We are pre-screening all customers/staff with a brief questionnaire surrounding their wellness. Additionally we have restricted access to the office to help prevent any outside risk. (Leaving packages outdoors, no entry past lobby, office staff only inside of office areas)

As you are aware, things are constantly changing on an hour by hour basis at the moment, and we are monitoring constantly to be able to make the best, real time decisions for our company. I fully empathize with any lingering concerns or fears you may have, and can assure you we are staying intune with directives from the CDC, WHO and local government agencies. 

We are extending a 25% off discount on our Indoor Air Quality Package to ensure that the air you are breathing "hospital quality" air for your entire family. As you can imagine, these products are limited during this time, but we will do whatever it takes to accommodate for you. 

Lastly, we are extending FREE Virtual Consultations during this time. To book an appointment, simply click the following links:





If you have any questions, please call the office at 888-705-0001. We will get through this together. God bless you all!

Luke Giannone, President 

How To Wash Your Hands

Published March 4th, 2020 by Tripleo

Well, we can honestly say we never thought we would be writing a blog post about this. But with continued fear of Corona Virus, Flu and other viruses, we wanted to provide a simple post to help out those in our area. According the World Health Organization, there is a correct way to wash your hands. Here are the 7-steps:

1. Wet hands and apply enough liquid soap to create a good lather

2. Rub palms together.

3. Rub the back of hands.

4. Interlink your fingers.

5. Cup your fingers.

6. Clean the thumbs.

7. Rub palms with your fingers.

If you are more of a visual person, check out our marketing team surprising one of our plumbers and making him explain this to us here

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