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Phase 4 - Am I Safe?

Published July 21st, 2020 by Tripleo

On Friday, Gov. Andrew M. Cuomo called Phase 4 a “hallmark.”

“There are no more phases,” he said. “We are all in the final phase of reopening. And that’s great.”

As of Monday, July 20, Phase 4 includes the opening of the following:

  • Higher Education
  • Pre-K to Grade 12 Schools
  • Low-Risk Outdoor Arts & Entertainment
  • Low-Risk Indoor Arts & Entertainment
  • Media Production
  • Professional Sports Competitions With No Fans
  • Malls

A full list of this phase and specifics for each are listed on the ny.gov webpage. 

Despite the continued progress regarding re-openings in New York State, there still seems to be some growing concern over just how "safe" these opens are. In fact, some restrictions have gotten even tighter with the banning of alcohol to customers who do not buy food. $1 chips anyone? 

As an HVAC company, we take our role very seriously in the re-opening of our country, specifically here in Western NY. Over the past few months, we have serviced Walden Galleria Mall, Destiny USA, and multiple malls in the Greater Rochester Area in preparation for phase 4. From updating air filters to installing virus-killing air purifiers, we've done our part in bringing peace of mind to eager shoppers. 

We want to celebrate the business relationships that we've have built over the years and truly congratulate them on doing whatever it takes to keep our community safe. If your home or business is interested in a free indoor-air quality assessment or even a simple filter change, fill out the contact form below:

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Air Filtration Mandate in NYS?

Published July 7th, 2020 by Tripleo

Air Filtration Mandate in NYS?

"New York malls will need high quality air systems that can filter out the coronavirus before they will be allowed to reopen." Gov. Andrew Cuomo said at a press briefing last week. What does this mean for Restaurants? Grocery stores? Homes?

While New York has not allowed malls to reopen in the state yet, Cuomo recommends all businesses and offices “explore the potential for their air conditioning air filtration system.”

Having served Western NY for almost two decades, we feel obligated to speak up for our current customers and those businesses who are concerned about re-opening. While clean air filters are certainly a step in the right direction, they don't completely eliminate chances of spreading air-born viruses alone. Below are our best recommendations to help your home or business re-engage:

1. i-Wave Air Purifier 

Kills bacteria and viruses such as: E. Coli, Staph, MRSA, Tuberculosis and Airborne Viruses. This can be installed by one of our HVAC technicians on any furnace unit commercial or residential. 

2. High Efficiency Air Filter 

5" pleated air filter, filters air to 1 micron! We recommend equipment specific air-filters in order to keep your equipment running more efficiently.

3. Whole House Humidifier

Air-borne viruses do not do well in higher humidity.

4. Air Duct Cleaning

Removing trapped dirt, dander and debris will allow for better breathing, less strain on your equipment and peace of mind for your customers/family.

Above all, we want to make sure that our community is getting accurate information when it comes to the best treatment of your equipment. If you have any questions or are interested in any of these services, you can fill out the form below or contact us directly at 585-271-1280.

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Repair or Replace?

Published June 16th, 2020 by Tripleo


Are you worried every time you turn your AC on? Perhaps you are concerned with the ever-changing utility bill or an old AC system you inherited when you purchased your home. If you suspect your unit may be on the fritz, look for these signs to see when its time to REPAIR or REPLACE:

Get a Free Quote Now!



Give us a call at Triple-O if you have any questions about air conditioning coverage. 585-271-1280.

5 Signs Your Air Conditioner Needs to be Replaced

1. The air flow is poor.

We get this call way too often. Air is still moving through your home but it doesn't feel as strong as it once did. There are many reason this could be happening including issues with your AC’s compressor or  vent blockages. If your unit is less than 5 years old, we would recommend calling in a repair. However, if you have an older unit, sometimes the cost of repair isn't worth the headache of keeping an outdated unit running. 

2. Moisture and leaks around your unit.

While condensation around an air conditioner is normal, leakage can be the sign of a major problem. If you notice larger pools of water around your AC unit, it is time to call a technician right away. Leaking coolant can pose a health risk to your family/pets and excessive water leakage inside of the home can create damage and mold. 

3. Thermostat not working properly.

"I'm calling for 68 degrees, but my upstairs is so hot." Best case scenario is that your AC unit isn't the problem, but your thermostat is. If other rooms seem to be getting proper air but certain areas are not, it may be worth having a professional check your thermostat. Smart thermostats, like NEST, often provide error messages if something is wrong and are usually able to help you isolate the issue.

4. Your AC unit is 10-15 years old.

The average AC unit lasts anywhere from 10 to 15 years. If you have a system older than that - well done! Well, kind of. Often older models focus less on energy efficiency unlike our newest models. Upgrading to a newer system can cut your utility bill up to 15%. If you have an older unit, routine maintenance is recommended (at the very least) so that you aren't caught in the middle of a heat wave without AC!

5. Your AC unit needs frequent repairs.

There is a difference between getting seasonal tune-ups and having to call in repairs every year. If you find yourself paying to have the same system repaired repeatedly, it might be time for a new unit. We are happy to provide repairs, but would rather see you in a situation that is best for you and your family. 

Get a Free Quote Now!



While we would be honored to earn your business, we never want you to feel forced into buying a new unit before you need it. Likewise, we won't make an expensive repair if we think it is best for you to replace your unit. This Summer we are offering 0% financing with a FREE estimate. 

We look forward to serving you soon! 585-271-1280.

Rochester's Hottest Summer Ever?

Published May 29th, 2020 by Tripleo

Just a few short weeks ago we were bundling up for our final snow of the year. This week? Two 90+ degree days. In fact, this week we broke a 76-year-old high temperature when we hit 93 degrees on Tuesday. Just two weeks earlier? 26 degrees on May 13th. Western NY make up your mind!

"Summer will be hotter than 'normal'. The hottest periods will be in mid-June, mid- to late July, and mid-August. September and October will be warmer than normal." -Farmers Almanac

Here are a few solutions that won't "break the bank" that can help you through these hot months:

 Mitsubishi Duct-less Unit

At times, customers with older homes struggle to find a good replacement to oil-tanks and other out-dated heating methods. If your home does not have air ducts running throughout, we highly recommend this product. As a Mitsubishi Diamond Dealer, we would be honored to set up an estimate for your home or business.

Indoor Air-Quality Package

Often times, utility bills can skyrocket during extreme temperatures due to improper humidity levels, debris-filled air ducts and not properly changing air filters. A lack of proper air flow makes your equipment work harder than it should shortening its life and raising your utility bill.

Air Conditioning Tune-Up (NOW ONLY $69) 

Routine Maintenance is a great way to ensure you are getting the best use out of your investment. Similar to an oil-change for a car, we recommend each season start with a tune-up. This is a great way to provide peace of mind that you and your family will be cool during the hot summer ahead.

If you have any questions or concerns please don't hesitate to reach out at 888-705-0001. Stay cool!


WHAT’S THE DIFFERENCE BETWEEN A TANK WATER HEATER AND A TANKLESS WATER HEATER?

Published April 23rd, 2020 by Tripleo

TANK VS. TANKLESS WATER HEATERS

So your kids are home - young adults, grade school and everything in between. You hop in the shower to find out the water is no longer your friend. You start to wonder: Will we ever have hot water again? 

Ok, maybe thats a bit dramatic, but we've all been there! When considering what water heater is best for you and your family, there are a number of factors to consider. Different systems have different benefits including: water usage, utility costs and the cost of the equipment itself.

What's the Difference?

1. Convenience

Many homes across Western NY  run out of water before everyone gets the shower they desire. A traditional tank water heater is sold (and priced) by the number of gallons it keeps hot continuously. It keeps the hot water until a line is opened. Once the precious hot water leaves the take, it brings new infill water in and takes time to re-heat the new supply.  

A tankless water heater doesn’t store water, it only heats the water when you call for it. The tankless technology has a continue to improve over the years allowing for unlimited hot water use simultaneously: dishes, laundry, showers, etc. 

2. Energy

In a world full of "going green" and all-natural energy, "energy" has never held more value. Unfortunately, older technology doesn't hold these new ideals. A traditional tank water heater will continuously store and heat water. (even during those hours you don’t need hot water) A tankless heater only brings water hot when you need it and stops running when you don’t need it. This saves much more than energy.

3. Cost

At the time of purchase, the traditional water tank will costs less for your home. However, the lifespan of these traditional units are much lower. While the tankless may be more of an investment up front (financing available) it will last 20+ years with very little maintenance. Not to mention, a tankless water heater can reduce energy costs by 60% or more! 

INSTALLATION & MAINTENANCE

Installation costs for both a traditional tank and tankless are quite comparable. Following installation, the difference in savings is astounding:

Tank heaters deteriorate over time: With mineral build up inside the tank that cooks over and over again. Most tanks last only 10 years before replacement is required.

Tankless heaters are much more effective - Lasting up to 20 years and needing very little maintenance. On top of that, Triple-O offers the following warranties: 12 year heat exchange, 5 year parts and 1 year labor.

We get far too many calls from homeowners who are left with a nasty mess, damaged drywall and flooring. Did you know that 75% water heats fail because a tank bursting? These bursts leak 30 to 80 gallons of rusty water (depending on tank size).  

In 2020 we have been trusted by 100% of Lowe's in the Greater Rochester Area as their preferred plumbers. With over two decades of experience, we would be honored to help. Give us a call or fill out the form below and see how we can help you avoid the mess of rusty water and high energy costs! 888-705-0001.

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